Custom Order Deposit
Begin your custom jewelry journey with a piece designed just for you. This Custom Order Deposit secures your spot in our design queue and covers the initial creative work that goes into bringing your vision to life.
Your deposit includes:
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Design consultation and concepting
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Stone sourcing options based on your intention, colour preferences, and energy needs
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Handcrafted wirework planning in gold-filled or our signature antique bronze
Once your deposit is received, a member of our team will reach out to discuss your design details, stone options, and next steps. Together, we’ll shape a meaningful one-of-a-kind piece that reflects your style and story.
Non-Refundable Deposit
This deposit is non-refundable as it covers the initial time, design development, and preparation required to begin your custom piece.
Communication Guidelines
Your custom order includes up to 3 emails of communication to finalize design details. Additional emails or extended consultations may incur a small design consultation fee.
Balance & Completion
Once your design is finalized, we will confirm the remaining balance and timeline for crafting your piece. Your deposit is fully credited toward the final cost of your custom order.
Thank you for choosing us to create something truly personal and meaningful. We’re honoured to craft your one-of-a-kind piece.
All our pieces are made to order with a select few that are ready to ship. All pieces are processed within 1 - 4 business days, with additional time required for customizations.
Your estimated Standard Shipping time is based on your location. Read More Here
FREQUENTLY ASKED QUESTIONS
If you'd like a truly custom experience, we'd suggest choosing your stone.
- After purchase, we send you selection of stones over email to choose the exact stone you'd like.
- This is usually within 1 business day, and does not include date of purchase or weekends.
- We request all customers respond within 24 hours for us to make and ship your piece within 3 business days. If you do not, we may ship your piece to honor our processing time.
As every stone is one of a kind, this allows you to know exactly which stone you'll receive. If you'd like to be surprised, simply opt out of this option.
Every piece is carefully prepared and handmade. We process all orders within 1 - 4 business days, not including weekends and holidays.
Additional time is required for custom orders.
All shipping estimates can be automatically calculated at checkout and is based on your location.
- All delivery dates are estimates and are in addition to processing time.
- Read More Here
INTRODUCING
THE GIFT BOX
Here at Designs by Nature Gems, we believe in improving every step of the process. As a small business, this has long been a dream and we've officially made this a reality. In 2025, we're transitioning all our packaging to a more eco-conscious option with an upgrade to elevate the entire process.
This beautiful box is perfect for gifting to your loved one, or simply as a storage box to hold your piece.
WHY WE ARE
HANDMADE
Every piece in our collection is created by a local artisan who is ethically paid and supported. We believe in supporting the arts and our community.
The creative process involves careful curation of every stone and custom wrapping it to fit the individual crystal. This results in a luxury piece that looks beautiful and you can feel good wearing.